"Is my item currently available in your warehouse"?

Occasionally, an item may be out of stock, even when you order. If the item is expected to come in within two weeks, we will hold on to your order and send it out a faster route when it comes in. If an item is expected to take longer than two weeks to arrive, we will try to contact you and ask if you want us to keep your order or cancel it. Be assured that your credit card will not be charged until your order is ready to be sent.

Will my information be shared with anyone else?

Personal information customers submit on our website will be kept completely confidential by us and Yahoo, and will not be shared with any outside organization. All online ordering at Pine Creek Outdoor Gear is submitted through secure socket layer servers preventing theft of any information. By using top hardware and software technology, your order information is safe and secure.

What are your shipping charges?

Orders will default to Standard Ground USA unless you select another method. This standard rate (Up to 10 business day delivery) costs $3.98 per order plus $1 per pound. You can upgrade to Priority Mail USA(Up to 3-5 business day delivery): $6.98 plus $2 per pound. Our shipping rates may increase periodically to keep up with the USPS and FedEx rate increases. Our shipping rates are based on the poundage method. The shipping poundage may be different than the actual poundage of your item. However, this method gives the closest real amount to actually ship your item along with handling.

Our Customers Say ...

They are exactly what I was looking for and we cannot wait to use them this weekend for s'mores . . . your service was quick in regards ... read more


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